Customer # - Account #
 Due Date
 Account Status  Online Payment ID
Account #
Payments received after 3:30 p.m. EST, or those received on weekends

or holidays, will be processed the next business day.

If your service has been disconnected you can make your payment online but you MUST notify our Customer Service Department at (859) 578-9898 to see if you are now required to pay a deposit due to the disconnection, and to have your service reconnected. You will need a valid payment confirmation number to schedule your reconnection—this number will be provided to you after you submit your payment. A service fee of $25 will be charged for all reconnections. An additional fee of $35 will be charged for any reconnection made between 5:00 p.m. and 9:00 p.m. No reconnections will be made after 9:00 p.m.

Online payments do not extend time for payments on any past due amounts. Partial payments will be processed but will be subject to delinquent action if not paid in full by the due date. If you cannot pay your entire bill by the due date you MUST contact Customer Service to make a payment arrangement.

Customer #:
Account #:
Payment Method:

Your Customer # and Account # can be found at the upper right-hand corner of your water bill.


After clicking the "Go" button, you will be redirected to a secure third party site in order to process your payment.

If you click "Go" and nothing happens
you will need to disable your web browser's Pop-Up Blockers.